Bournemouth-based self-storage company Store & Secure has won a UK self-storage industry’s top award!
Facility managers Lucy and Sophie Maidman walked away from the ceremony with the award for ‘Best Facility UK, Independent Operators 2014’ – and have now been shortlisted for the similar category at the European awards in Sweden on October 30.
The awards were held jointly by The Federation of European Self Storage Associations (FEDESSA) and the Self Storage Association United Kingdom (SSA UK).
Lucy said: “Entering was a bit cheeky really, as we’re only four years old – but actually we thought we had a good chance of winning. Nice to win at our first entry!
“Filling in the entry was fun… under the question ‘What makes the business stand out from the rest?’ we put all the usual information about how professional we are – but what really sets us apart is our friendly customer relationships, hospitality (hot drinks, sweets and even ice creams during the summer) and providing free extra services.
“We also pride ourselves on a clean and tidy facility, something that is regularly mentioned as an important point by new customers.”
UK self-storage companies entering the awards were judged on various aspects, including what makes the business stand out from the rest, how it meets the needs of its local market, how well the business is performing and what investments have been made for its future.
