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| New Forest Hotels |
Management development company KJ Associates has launched a new service - practical management team workshops that focus on current issues within an organisation.
The half-day programmes are run every six months with an organisation’s management teams to enable them to focus on their strengths and weaknesses in team working during real, current issues.
The concept began as an experiment at one of Ringwood-based KJ Associate’s clients, New Forest Hotels, where one of the general managers was aware that her team’s management of time was not particularly good.
A successful workshop for the team was developed and then rolled out for the four hotels in the group, where now the whole management team attends each session for its hotel.
Managing director at New Forest Hotels, Michaela Lisle, said: “All our managers are benefiting from the workshops. The biggest advantage has been increased communication and a greater understanding of the dynamics of their own teams.
“This has had a positive effect on their team organisation, which in turn has benefited the staff and guest experiences. A management team that works together towards common goals makes for a happy team, improves the morale – and guests benefit from a happier team looking after them.
“Other organisations will benefit from investing in a similar process, as it gives your management team the ability to structure training themselves. They can deal with current issues that are affecting their team performance in a facilitated environment. All businesses strive to be proactive instead of reactive – these sessions nip any potential management team issues in the bud!”
Katie Jones of KJ Associates said: “This is relevant to management teams operating in any form of business or organisational environment, and in any industry. It is entirely focussed on real issues and learning from day-to-day events rather than theory.= - which makes it highly effective.”
